Parental Support

At Craneswater, we are committed to supporting your family’s physical and emotional health and wellbeing.  We want to make your child’s journey with us as supported and enjoyable as possible. Our Family Well-being support team are here to help or signpost you to external agencies.  We can help with:

  • your child’s health and well being

  • behaviour concerns

  • parenting advice

  • educational guidance

  • Internet safety including social media

We can also offer information on activities in the community to promote your child’s wellbeing.

City Wide Support

Supporting Parents at CJS.png

Mental Health and Wellbeing

Healthy Young Minds Information and advice for parents and carers supporting young people in the following areas:


Further support and information:

Lets Talk About Mental Health
Spotting the signs of emotional distress; steps towards helping your child with anxiety, resilience and self-esteem, positive mental attitude toolkit, steps to help with transition and social media

SEMH Guidance
Portsmouth City Council Mental Health Support for Young People (SEMH)

Mighty Moe 
An anxiety workbook to use with the guidance of parents, carers or a mental health professional
Wellbeing Toolkit
Wellbeing activities for children up to 11 years

NHS Solent Trust Support Groups

Helping Your Child with Fears and Worries
Managing Anxiety and Challenging Presentations
Mind and Mood Group


Child Development
An advice line for parents and carers provided by the Children's Therapy Service
Childhood Illness
Advice on common childhood illness
Treating Head Lice 
Solent Children's Services guide for treating head lice
Text Messaging Service
An NHS text messaging service for parents, carers and young people in Portsmouth
NHS Solent Sleep
Solent Child  and Family Services advice for helping children with sleep problems
Top Ten Tips for a Good Nights Sleep
Advice from Solent Child and Family Services
Healthy Eating and Establishing Sleep Routines
Advice from START and Safefood 


Alcohol Misuse

Is alcohol having a negative impact on your family life? Has yours or your partner’s drinking increased as a result of the pandemic? Then the Family Support Project could be just for you.

We are a support service for families affected by parental alcohol use. A Family Worker can meet with you and your family to understand what changes you would like to make.  Once you have made a family plan your Family Worker will agree with you how often it would be helpful to meet and what kinds of support would be most useful for you, your family members and your children.

There are no waiting times, and a referral is as simple as making a call, text or sending an email.

If you would like to find out more or just ask for some advice, please call or text us on 07584 563004 or email at


Portsmouth City Council Parenting Offer 2022 
Behaviour support services 
Positive Parenting Program (Triple P) January and February
Positive Parenting Program (Triple P) March and April
Available support in the Spring Term
Parenting Surgeries
Details of parenting surgeries available via phone consultation to discuss behaviour issues 

The short videos below are by Dr Jo Crane, a Portsmouth based consultant community paediatrician

Rule of 5 positives

Parenting styles

Managing aggression between siblings

Managing aggression 

Youth Projects

Motiv8 Youth Hub
Motiv8 Youth Hub for ages 8-11


CustomEyes Books
Tailor-made books for visually impaired children